Built to be trusted with your data.

You’re handing us your customer and order data. We treat that with the seriousness it deserves, by design, not as an afterthought.

How we protect it

Security by design.

Encrypted everywhere

Data is encrypted in transit and at rest. Provider credentials and API keys are held in a managed secrets store, never in plain text.

Tenant isolation

Every brand’s data is cleanly separated by account, with access controls that keep one merchant’s data fully walled off from another’s.

Consent as a hard gate

No outbound action ever bypasses consent. We store consent provenance and never infer permission from an order alone.

Full audit trail

Every decision, config change, and data export is logged and explainable after the fact. You can always see why an action was taken.

Least-privilege access

We request only the API scopes we actually need from Shopify, Klaviyo, and your other tools, nothing more.

No hidden logic

We don’t build discount or decision logic you can’t inspect. Every guardrail is yours to see and edit.

Our commitments

What we will and won’t do.

We never sell your data

Your data is used to power your results. It is never sold, rented, or shared for advertising.

We never store payment details

LTVera works with orders and behavior, not card numbers. Payment data never touches our systems.

Cross-brand learning is anonymized

Our models learn patterns across brands, never raw customer records. One brand can never see another’s data.

You can export or delete anytime

Your data is yours. Request an export or deletion whenever you need to, and we follow platform data requirements.

Compliance

Standards we hold to.

SOC 2 In progress GDPR Aligned CCPA Aligned A2P 10DLC SMS compliant

Security questions?

Our team is happy to walk through our practices, or your security review.

Talk to us →